Terms of Use
Last updated: 30 April 2026
These terms and conditions outline the rules and regulations for the use of The Menopause Health Coach’s website, located at www.themenopausehealthcoach.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use The Menopause Health Coach’s website if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and agreeing to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of England and Wales. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
GOVERNING LAW
These Terms and any coaching services provided are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
COACHING SCOPE & DISCLAIMER
The services provided by The Menopause Health Coach are educational and supportive in nature and are not intended to replace medical advice, diagnosis, or treatment.
The Menopause Health Coach does not act as a medical professional. Clients are advised to consult with a qualified GP or healthcare provider regarding any medical concerns, symptoms, or treatment decisions.
Any information provided through this website, coaching sessions, or materials is intended to support understanding and informed decision-making, not to diagnose or treat medical conditions
CLIENT RESPONSIBILITY
By engaging with this website or coaching services, you acknowledge that you are responsible for your own health decisions, actions, and outcomes.
The Menopause Health Coach provides guidance, education, and support, but does not guarantee specific results.
Implementation of any advice or recommendations is undertaken at your own discretion.
COOKIES
We employ the use of cookies. By accessing The Menopause Health Coach’s website, you agreed to use cookies in agreement with the The Menopause Health Coach's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
INTELLECTUAL PROPERTY & USE OF CONTENT
All materials provided on this website and through coaching services, including but not limited to written content, resources, guides, session materials, and frameworks such as The Menopause Action Gap™ and The MHC Method™, are the intellectual property of The Menopause Health Coach.
These materials are protected by copyright and may not be copied, reproduced, shared, adapted, or used for commercial purposes without prior written consent.
Clients may use materials for personal use only. Any unauthorised use, distribution, or replication of this content is strictly prohibited.
HYPERLINKING TO OUR CONTENT
The following organisations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organisations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls and charity fundraising groups which may not hyperlink to our Web site.
These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organisations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Menopause Health Coach; and (d) the link is in the context of general resource information.
These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Menopause Health Coach. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organisations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of The Menopause Health Coach's logo or other artwork will be allowed for linking absent a trademark license agreement.
IFRAMES
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
CONTENT LIABILITY
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
YOUR PRIVACY
SERVICE DELIVERY & THIRD-PARTY PLATFORMS
Bookings are managed through Acuity Scheduling. Coaching sessions are delivered via Google Meet, telephone, or in person where agreed. Payments are processed securely via third-party providers including Stripe and PayPal.
By booking or purchasing services, you acknowledge that these third-party platforms may process limited personal information necessary to provide scheduling, communication, and payment services. The Menopause Health Coach does not store full card or bank details.
Session links and technical access details are provided via these platforms and clients are responsible for ensuring they have compatible technology and internet connectivity.
While reasonable care is taken to ensure smooth delivery, the Coach is not responsible for service interruptions, technical issues, or outages caused by third-party platforms.
PAYMENTS / PURCHASES / BOOKING TERMS:
Payments for services are processed securely via third-party providers including Stripe and PayPal. By making a purchase, you agree to their terms and privacy policies. The Menopause Health Coach does not store full card or bank details.
Payment Queries and Disputes: Any questions or concerns regarding payments or invoices must be raised within 90 days of the transaction date. The Menopause Health Coach will make reasonable efforts to investigate and resolve issues promptly. This clause does not affect your statutory consumer rights.
RESERVATION OF RIGHTS
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
REMOVAL OF LINKS FROM OUR WEBSITE
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
DISCLAIMER
The information and services provided on this website are offered for general informational and educational purposes only. While reasonable efforts are made to ensure accuracy, The Menopause Health Coach makes no guarantees regarding completeness, reliability, or outcomes resulting from the use of this information.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.